V7vv's Privacy Policy — Your data is our responsibility

V7vv collects various types of information to provide you with a safe, smooth, and personalized betting experience. Data collection is limited, purpose-driven, and fully transparent.

Information Collected Directly From You

• Full name, date of birth, and gender
• Mobile number and email address
• Current residential address in Bangladesh
• National ID or passport number (for KYC verification)
• BKash, Nagad, or Rocket account number (for payments)
• Security PIN & password (stored in encrypted form)

Automatically Collected Data

When you use the v7vv website or app, certain technical information is collected automatically:

• IP address & approximate geographic location
• Browser type, version, and operating system
• Device type & unique device ID
• Site entry and exit times
• Pages visited and links clicked
• Betting history & transaction records

V7vv uses collected data only for specific, fair, and lawful purposes. Your information is never used for irrelevant or unauthorized reasons.

Primary Purposes of Use

• Account management: Registration, login, password recovery, and profile updates
• Payment processing: Confirming deposits, processing withdrawals, and maintaining transaction records
• Customer Support: Resolving support tickets, handling complaints, and responding promptly
• Security & fraud prevention: Detecting suspicious activity and keeping your account secure
• Responsible Gaming: Monitoring betting behavior and identifying harmful patterns
• Legal Obligation: Meeting regulatory requirements and maintaining records
• Platform Improvement: Analyzing user experience to improve our services

Marketing Communications

With your consent, v7vv may send you emails or SMS about promotional offers, bonus updates, and new features. You can opt out of these marketing communications at any time — through your account settings or by emailing support@v7vv.bet directly.

V7vv never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances.

Who We May Share Your Data With

• Payment Processors: Shared with bKash, Nagad, Rocket, and banking partners solely to process transactions
• KYC Verification Services: With an approved provider for identity verification
• Technology Service Providers: Hosting, cloud storage, and analytics providers (under strict confidentiality agreements)
• Regulatory authority: Under legal obligation or by court order
• Anti-Fraud Organization: To prevent money laundering or fraud

V7vv does not retain your data longer than necessary. A specific retention period is set for each type of information.

Once the defined retention period ends, your data is securely deleted or permanently anonymized using methods that are safe and non-recoverable.

The v7vv website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve site functionality.

Cookie Type

• Essential Cookies: Maintaining login sessions and security verification — the site cannot function without these
• Functional Cookies: Language preference, time zone — to personalize your experience
• Analytics Cookies: To understand which pages are visited most (with your consent)
• Security cookies: To detect fraudulent activity and multiple accounts

As a v7vv user, you have the following rights regarding your personal data. Contact us to exercise any of these rights.

• Access: The right to know what personal data we hold about you
• Right to Rectification: Right to correct inaccurate or outdated information
• Right to Erasure: The right to request deletion of your data under certain circumstances
• Right to Restrict Processing: The right to request that use of your data be restricted in certain circumstances
• Right to portability: The right to receive your data in a portable, machine-readable format
• Right to Object: The right to object to marketing or profiling
• Right to Withdraw Consent: The right to withdraw any consent at any time

To exercise these rights, email us at support@v7vv.bet. We typically respond within 30 business days. Some requests may be partially fulfilled due to legal obligations — in such cases, we will explain the reason.

V7vv is strictly for users aged 18 and above. We never knowingly collect personal information from anyone under 18.

Age is verified at registration, and additional documentation may be requested in suspicious cases. If we become aware that a minor's data has been collected, we will immediately close the account and delete the information.

V7vv uses industry-standard technical and organizational measures to keep your data secure. Security is a top priority and a core part of our privacy policy.

• SSL/TLS Encryption: All data transmissions are protected with 256-bit encryption
• Two-Factor Authentication (2FA): Add an extra layer of security to your account
• Encrypted Databases: All stored data is kept in an encrypted state at all times
• Regular security audits: Penetration testing by third-party specialists
• Staff training: Only authorized personnel can access your data
• Real-Time Monitoring: Suspicious activity is detected and blocked immediately
• Data Backup: Secure encrypted backups are maintained on a regular basis

That said, no online platform can guarantee 100% security. Please take precautions on your end as well — use a strong password, keep 2FA enabled, and avoid clicking on unfamiliar links.

V7vv may update this Privacy Policy as needed. You will be notified of any changes through the following channels:

• Update notifications sent to your registered email
• V7vv app push notifications
• Updating the "Last Updated" date at the top of this page
• In-platform notices for any significant policy changes

Continued use of v7vv after an updated policy takes effect indicates your acceptance of the new terms. If you object to any changes, you may request to close your account.

For any questions or complaints about our Privacy Policy, or to exercise your rights, please get in touch with us. Our dedicated privacy team is ready to respond promptly.

We believe transparency is the foundation of trust. We're always ready to answer any questions you may have.